Support
We're here to help
Have a question or a problem? Email us - we read every message. Below are answers to the things people ask most.
Contact us
Email us at support@noorpath.app. We usually reply within a few business days. It helps if you tell us your device and iOS version.
Email supportCommon questions
Prayer times or Qibla look off?
This usually comes down to your location or calculation method. In Settings, check your location is right, then pick the calculation method and madhab your local mosque uses.
Backing up or moving to a new device
Cloud Backup is a Premium feature. Create an account and turn it on in Settings, and your prayer history and streaks are saved so you can get them back on a new device.
Managing your subscription
Apple handles billing. To change or cancel, open the iOS Settings app, tap your name, then Subscriptions. To restore a past purchase, use NoorPath's Settings.
Exporting or deleting your data
You can export or delete your data in the app's Settings. Need a hand? Email support@noorpath.app and we'll sort it out.
Privacy & terms
For how we handle your data, see our Privacy Policy and Terms of Service.